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Summary
Led comprehensive UX/UI redesign initiatives for a direct-selling e-commerce platform, enhancing user experience and driving business growth through strategic design solutions.
Highlights
Partnered with the Marketing team to lead a full e-commerce site redesign, significantly enhancing user experience, reducing bounce rate, and increasing revenue.
Developed and implemented a unified design system adopted by IT and Marketing, which reduced design debt by 30% and accelerated development cycles.
Conducted extensive user research to improve back-office usability, boosting task completion rates by 25% for internal users.
Championed and integrated accessibility from the outset of all designs, ensuring all digital experiences met WCAG standards for inclusive user access.